What is CRM?

CRM Means Customer Relationship Management,
CRM is technology for managing all firm’s relationships and interactions with customers and potential customers, the system helps companies stay connected to customers streamline processes and improve profitability
CRM platform helps with contact management, sales management, productivity and more,

Types of CRM

There are main types of CRM Collaborative, Operational, and analytical.

Some of the CRM Tools and Software

ZOHO CRM
Salesforce
Zendesk
HubSpot
Microsoft Dynamics
Bitrix24
Gartner
Zapier
SAP
Odoo